The Qualities of the Team Members
The group needs to contain team members who are able to complete the task set. They must have all the relevant skills needed to complete the project ahead. If the team members have similar personalities and attitudes then the team will have stability and work harmoniously. Whereas, if there are personality clashes in the team and there are differing attitudes and behaviours it will cause conflict , and make the task ahead much harder to complete. Although , the benefit of having different ideas and attitudes is that more alternative ideas and opinions are explored which could create a better final result , rather than people who all have the same ideas and agree , and are unable to brainstorm.
Everyone in the team must harbour the same objectives, and these need to be known to the group to avoid conflict, as members of the team may have hidden agendas and try to out perform other members and work harder towards promotions, or fight for the managers’ attention etc. And, finally everyone in the team must give equal commitment to avoid conflict, so everyone feels they are giving equal contributions and have equal amounts of work to complete.
The 5 Stages of Development Throughout the life of a team 5 stages are progressed through: 1. Forming – Team members need to come together and establish the task ahead and the individuals’ roles within the team, this could cause conflict if individuals are left with roles they don’t want to do and will de-motivate them on the task ahead. 2. Storming- This is the time to resolve and conflicts between team members, and establish where any changes need to be made within the team, this will motivate individuals again if they are now given a role they want to do, and will motivate the team to the task ahead.
3. Norming- This is when standards are set and the team establish what they expect as the standards of behaviour and practice. Although, this could cause conflict within the team if some members decide to ‘test the water’, and see how much they can get away with. 4. Performing- At this stage the team should now be working together effectively and achieving their objectives, which will be motivating for everyone, and means they will get the task completed!
5. Adjourning- This is the final stage; the disbanding of the group when the task is complete. Although, this could happen when team members leave because of various reasons such as conflict, this would de-motivate the team if they have more work to do as individuals, although it can also motivate if a team member who caused the conflict leaves and harmony is reunited. There are 4 key aspects of The Task which can affect the team’s performance.
Clear Objectives must be established at the beginning of the group , this is very important to the performance of the team , to ensure that they’re all working towards the same goal, and so that no conflicts are caused, if objectives are set up in the first instance. Criteria of Success must be established so that everyone knows the standards which they must work to, and what they will achieve at the end, this will motivate the staff to work hard and complete the task. The importance of the task must be known in the team because if they know their task is important they will all work hard and be motivated to complete the task and do a good job, whereas if they thought the project was of low importance, they wouldn’t bother to work as hard.
The Timescale of the task must be known to all the team, as having a deadline which they will work to will motivate the team to complete the project on time. This needs to be realistic as if it is considered unachievable at the outset the team will be de-motivated from the start. The leader needs to negotiate his with the management so that team members feel that they can work successfully within the timescales. Leadership Style Leadership styles may also affect performance, and I have researched into 4 of these to examine the impact they may have on the team.
Autocratic An autocratic leader expects total obedience and allocates all the tasks for the team to complete. Instructions should never be questioned and there should never be any discussion or argument on the rules set. The advantage of this for a team is that individuals will feel that if anything goes wrong they don’t have to take responsibility as they were told exactly what to do in the tasks. Although, the individuals will feel undervalued in the team, as if their opinion doesn’t count, and meetings will be very formal which could be uncomfortable; de-motivating the team. This leadership style can also generate an ‘us’ and ‘them’ culture which can hinder productivity.