The Human Resources function
This type of management is for management who seek to consult second parties before making a decision. This is a type of management that wants to draw on more sources of opinion than just settle on their own. In an organisation with this type of management culture of consultation draws on the influences and concerns of other people before a final conclusion is made. Characteristics of this Co-op retails Management Style Co-operatives are democratic organizations controlled by their members, who actively participate in setting up their policies and making decisions.
Men and women serving as elected representatives are accountable to the membership. In primary co-operatives members have equal voting rights (one member, one vote), and co-operatives at other levels are also organized in a democratic manner. The co-op retail group has two management styles, which are autocratic management style and democratic management style, but in practice the co-op democratic style of management is only at the top between the board of directors, regional committees and the store managers.
The autocratic management style of the co-op is between the store manager and their staff. In the store the manager makes all the decisions and the staff has to comply as it is their role. The business as a whole is trying to abolish this type of management style by giving the staff more independence to use their initiative; as the business is opinion on human welfare and fair and equal treatment it is trying to get its staff more involved in the decision making process in it stores.
To allow the staff to become motivated the welling branch of the Co-op supermarket frequently holds staff meetings in which the staff and management can exchange ideas, views and generally brain storm, each members opinion and contribution is taken into consideration and everyone gets a chance to speak their mind. Organization culture Many researchers have argued that the success and effectiveness of an organization are not determined solely by the abilities and competences of the employees, but their successes are also associated with organization culture.
The level of commitment of employees on the organization is dependant on the prevailing organization culture. It should be noted that a highly committed workforce is a significant source of competitive advantage for the business or organization. The co-op retails culture is the person task culture which’s characteristics state that employees and staff act within a certain way considered suitable for their job and are valued for their skill and contribution.
The co-operative society’s principle is to treat its staff and employees as though they are part of the businesses and own or posses a stake in the business this is the belief that is passed on to employees and managers. This enables them to act on their own and take the incentive to carryout tasks and also to use their initiative more often, other than being told what to do. The major advantage of this culture is that employees and managers are more independent and become more adapted to the businesses perspective and directive. There are various factors that influence the culture of a business these are:
Social Co-ops social objectives can determine the business culture Co-ops social objective is to promote equality and fairness this has been the CWS motto since it was founded. Environmental Co-op environmental stance can also determine the businesses culture, co-op strongly believes in the preservation of the environment and reducing pollution. The CWS is an active member of various environmental organizations and is involved in researching new methods of cutting pollution Economical Co-op economical objectives can also determine the businesses organizational culture, ie.
To generate revenue through producing and selling quality products and services to the general public at fair and reasonable prices. Ethics Ethics play an important part of co-ops organizational culture. Ethics are a set of moral principles that are generally accepted and recognized within a particular society. Co-op portrays an image of being a very ethical establishment it is always working towards the rights and well being of its staff and customers. Co-op believes that its employees and customers are valuable to the business.
Co-op retail is part of a society in which takes note of the interests and concerns of many different groups. For co-op this includes fair and equal treatment of its customers which is primary and Co-op puts their concerns and opinions first. stakeholders and suppliers are also a priority to the business Co-op believes in buying its suppliers and farm fresh products form small time suppliers and farmers (who are sometimes members of the CWS) in order to promote their business and cut the farmers a fair deal by buying the products at a reasonable price and giving them a percentage of the revenue form selling that particular product.
Like all other large companies and establishments’ co-op recognizes that its wider reputation depends on its business activities, ethics, customer relations and its attitude towards the environment, also its relationship with its suppliers. Co-op recognizes that it must be open and have perspective of what the future of the business lies to ensure this the business ensures that every area of it organizational structure and every job role is filled in by qualified and skilled individuals.