Office application on electronic communicator

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This organization is a branch of PC world, which has many branches in the U. K. The business deals in computers, both sales and service. This branch is situated in 4804 Colliers Wood in Morden. It sells new computers, parts for computers and offers servicing for these computers. There are thirty-one people employed at this branch led by the branch manager. There is a sales team of twelve, five receptionist, eight accountants, three area managers and three mechanics. Electrical communication is used in every business all around the world.

Communication is the process of enabling ideas or information to be passed between people and organizations. Te widespread use of electronic technology in organization has brought a great deal of benefits but there are also problems of electronic technology. The use of electronic communication in business is vital because with out that technology no business will work. ADVANTAGES DISADVANTAGES SPEED: Information can be passed very quickly from one side of the world to another.

COST: Cost of electronic technology can be very high because you need someone to install the equipment, the running cost and the cost of training staff. COST EFFECTIVE: Although it’s expensive to buy investments in the long run it’s cheaper and cost effective to use electronic technology. SECURITY: Widespread use of computers has raised concerns about security and confidentiality because of hackers and internet thieves. ACCURACY: Less human involvement is necessary which cuts out error. BREAKDOWN: If there is a breakdown then the business progress will slow and will need attention on fixing which will cost the business.

RELIABILITY: Electronic equipment is more reliable than manual equipments and it is not distracted. STAFF RESISTANCE: Many staff do not like changes and find it hard adapting new methods of working. The business makes sure that before applying the job to an employee he/she must be at least be in contact with a computer before and will be in training in the basic of training until they are firm with the machine. PC world deals their problems with major techniques by either contacting professionals or applying their own staff to do the work.

They record any work, which has being a problem into the spreadsheets and deals with problems as quickly as possible. They make better use of their electronic communication by improving technology. The Internet has being a major build up to the business as they paste their adverts on the web and also has a good record, which has increased by 2% of customers buying online. They also improved their E-mail communication by sending offers to customers and also applied an online technical repairperson.

The visual communication has saved their meetings as the manager Mr. J. Smith is in contact with the main PC world management, which they discuss how to improve their services to customers. PC world makes better use of electronic communication by improving how they can be more effective to the customers and how they can improve new offers that they can advertise. PC world is satisfied that their electronic communication hasn’t affected their business greatly and will advise their employees with any new technology.

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