Functional areas and communication
This is a map of the Roundhay area where Tesco is situated and is where most of the customers come from. Its aims and objectives Their plans and objectives are to provide approximately ten million customers every week and it is their undertaking to ensure every single one of them receives unbeatable customer service, as well as exceptional value. Their aim is also to ensure their customers enjoy shopping with them and can rely upon them to deliver consistently high standards of customer care. They also have trained customer service representatives in every one of their stores who will be happy to help deal with any queries or comments that the customers may have. They aims are as well to attract new customers by trying new things and to increase their market share. Their aims are also to make a profit and to keep all their shareholders and stakeholders as happy and as satisfied as possible and to pay all the dividends.
Besides the main aims and objectives of Tesco they have other activities like providing charitable or voluntary services by setting up fund raisers within the supermarket and giving away free computers for local schools. They also try to be environmentally friendly by having places to recycle your bottles on in the car park and by putting recycling messages on there bags. Each functional area operates to support the businesses aims and objectives and a range of activities goes on in each one. People that work together that carry out a similar job. To ensure all jobs are carried out. All departments must work closely. How the functional areas interact with each other is important. For a business to be efficient and effective, there must be close links with the people that work in different functional areas, especially when their activities overlap.
Description of Human Resources department The main purpose of the Human Resources functional area is to look after the staff within the business. Some of their responsibilities are to make sure that the employees are working in good conditions are that they are working in a safe environment. Description of the Finance department The Finance functional area controls the financial side of the business. The finance department takes care of all the money going in and out and they also calculate every so often if they have made a profit or loss. They also take care of the expenses of the business like staff wages and purchases etc.
Description of the Bakery department The Bakery functional area department deals with the all of the fresh baked bread, donuts etc. Administration The purpose of the Administration department is to keep the whole business running effectively. The Administration department deals with most of the paper work Job Roles within Human Resources department One of the job roles within Human Resources department is the Security officer. The General officer is responsible for all the security staff.
A Job Role within the Human Resources department is the Recruitment officer. The Recruitment officer is responsible for the recruitment and the selection of the staff. A job role within the Human Resources department is Staff Development. Staff Development is responsible for the training of staff and the development of staff. A job role within the Human Resources department is the Human Resources manager. The Human Resources manager is responsible for the negotiations of the trade unions. Job Roles within Administration department One of the job roles within the administration department is the cleaning staff. The Cleaning staffs are responsible for the general cleaning of office areas, facilities and equipment.
A job role within the administration department is the administration assistant. The administration assistant is responsible for assisting with administrative tasks within a particular area. A job role within the administration department is the secretary who is responsible for all the legal affairs of the company and deal with the shareholders. A job role within the administration department is the security responsible for monitoring and the maintaining of the security to the required standard. Job Roles within the Bakery department One of the job roles within the bakery department is the baker who freshly prepares and bakes the bread goods.
Another one of the job roles within the bakery department is the trainer who is in charge of training and teaching the staff how to properly prepare and bake the food. Another job role within the bakery department is the wages clerk who sorts outs the wages and salary within the bakery department. Another of the job roles within the bakery department is the person in charge of employee monitoring and the person the staff have to go to about training. Job roles within the Finance department One of the job roles within the Finance department is the cashier. The cashier is responsible for the receipt, safekeeping, banking and accounting of all cash received.
Another of the job roles within the Finance department is the financial manager. The financial manager is responsible for the managing the finance function and staff. Advising on financial resources. Another one of the job roles within the Finance department is the payroll administrator who is responsible for overseeing the company payroll and salary/wage section. Another one of the job role within the Finance department is the wages clerks who assists the payroll administrator with the details of salary and wages.