Client-server security

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To prevent unauthorised access, maintain data accuracy, and ensure correct use of information, Priceline.com employ reasonable and current Internet security methods and technologies. Priceline.com has created a secure environment for credit card transactions. Priceline.com and pricelinemortgage use Secure Socket Layer (SSL) technology to encrypt all personal information including credit card numbers, name’s and address’s to prevent information from being read during transmission over the Internet.

Similarly, SSL technology is used to encrypt personal information when a customer affirmatively responds to a Provider’s offer and authorises Priceline to transmit personal information to a Provider for fulfillment. As yet Priceline.com have not had any security breaches. Here are some security measures and possible security threats that need to be made aware of to avoid this in the future aswell.

Client-server security: Uses various authorisation8 methods to make sure that only valid users and programs have access to information resources, such as databases. They include password protection, encryption9 and firewalls Data and transaction security: Ensures the privacy and confidentiality in electronic messages and data packets, including authentication of remote users in network transactions for activities such as on-line payment. Preventive measures include data encryption.

Client-Server Security Threats Malicious code Virus: a code segment that replicates by attaching copies of itself to existing executable files. Software used to infect a computer. A virus is concealed by burying it inside an existing program. Once a person runs the program, the virus is activated. The virus then replicates itself and attaches copies of itself to other programs on the computer. Trojan Horse: A program that performs a desired task but also includes unexpected and undesirable functions. A program that appears valid, but when activated performs unauthorised activity.

Order fulfillment: Once a customer has registered on the Priceline.com website with his/her detail, selected which service is required and put in a bid for that service (eg.flights) under the “name your own price” section. Airlines then file unpublished fares and rules for Priceline Tickets with the computer reservation system (“CRS”) used by Priceline Travel. Once there is an agreement between priceline, the airlines and the customer, the tickets are sent. Wherever possible, priceline send electronic tickets (e-ticket). Ticketless travel is becoming more widespread and is more efficient than sending out paper tickets. All you need to do is bring your booking reference to the check-in desk. All a customer has to do is to print out their email confirmation, or the confirmation booking page, and bring it with them.

When electronic ticketing is not an option the following charges apply: If the departure date is more than 7 days from booking date then a document issue and delivery fee of �5 per booking will apply. If the departure date is 7 days or less from booking date then a document issue and special delivery charge of 10 per booking will apply. Tickets are sent out 7 days before the date of departure. If the customer has booked within 10 days of there departure date priceline can arrange special delivery of the tickets at the above costs.

If the above options are not available they will arrange a Ticket on Departure. But this has a 25 surcharge in addition to any charges applied by the airline. Priceline only take bookings for customers who provide an UK delivery address, which must be the same as the credit card billing address.

REFERENCES

1. To begin with Priceline.com only sold airline tickets and sold availability in hotel rooms. They now offer products in two categories: a travel service that offers leisure airline tickets, hotel rooms, rental cars, packaged vacations and cruises; and a personal finance service that markets home mortgages, refinancing and home equity loans through an independent licensee www.lmu.ac.uk 

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